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Strategic Advisor & Consultant
You’re running a business. You know what you’re selling. But do you know how to translate that into commercial success?
Do you know how to get more valuable customers, grow your profitable customer base and ensure no-one trots over to the competition?
Here’s the thing:
An obsession with customers is proven to drive revenue and profit:
73% of people who lead businesses report a direct link between customer focus and business success.
BUT
Only 30% of businesses are set up to meet customer needs and solve their problems strategically.
When 76% of customers say they would switch to a competitor if a business isn’t meeting their needs, you need a customer strategy that does exactly that.
A customer strategy gives you your Get/Keep/Grow roadmap and that roadmap gives you a profitable business.
HOW YOU CAN WORK WITH ME
A one-off, 2-hour power session where we quickly get to the route of the challenge.
If you need more of a strategy co-creator, my Strategy Advisor offer gives you more of my brain.
Want a tailored customer strategy in 6 – 8 weeks? With a plan for genuine customer engagement and a roadmap to growth? Let’s work in a sprint!
Tailored support to match your needs. I can just get it done for you or train your team so they know how to do it for you.
Want a tailored customer strategy in 6 – 8 weeks? With a plan for genuine customer engagement and a roadmap to growth? Let’s work in a sprint!
Tailored support to match your needs. I can just get it done for you or train your team so they know how to do it for you.
HOW TO WORK WITH ME
Recognise you have an opportunity to improve your customer strategy.
Snoop around my content, read my testimonials and think about how we might work together.
Drop me a DM to arrange a call to talk about meeting your objectives
FREE GUIDE
Are you feeling stuck with your business growth? Acquiring new customers can feel lke a challenge but it doesn’t need to be that way.
Get access to me free guide to learn the 12 steps to building brilliant customer strategies that drive business growth.
About me
I’m a seasoned strategy advisor, thought leader and speaker known for my ability to drive business growth through strategic insight and practical customer-led plans. Or as one of my clients says, I find “the golden nuggets in the Sh*t”.
I love to work with ambitious business leaders who want to get, keep and grow their customers.
I went from founding a strategic consultancy in my loft to leading a multi-million pound business with 15 staff in the city, and I exited with a happy wallet.
I’m an accredited CPD trainer, business school graduate and author of The Hard-Working Marketing Plan. I’m also an experienced speaker and judge who has spoken on stages around the world.
If you work with me, we’ll roll up our sleeves & dig deep into the data of your business to identify weaknesses & create clear, actionable, customer-focused strategies that will release your business brakes & accelerate it forwards.
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sara@saramarshall.com